Terms of service

1. Introduction

Welcome to Sansevieria Collection.

By accessing and using our website, placing an order, or purchasing products through our online store, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

2. Use of Our Website

Customers agree to use this website only for lawful purposes.

You must not:

  • Use our website for fraudulent activities
  • Attempt to damage or disrupt our website
  • Copy, reproduce, or misuse website content without permission
  • Provide incorrect personal information during ordering

We reserve the right to refuse service or cancel orders if misuse or fraudulent activity is suspected.

3. Products and Information

We make every effort to display accurate product descriptions, images, prices, and availability.

However, slight differences may occur due to screen settings, manufacturing variations, or supplier changes.

We reserve the right to update product information, prices, and availability without prior notice.

4. Orders and Payments

When you place an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • You accept the purchase price and applicable shipping costs.

Orders are confirmed after successful payment.

We reserve the right to cancel orders in cases such as incorrect pricing, suspected fraud, or product unavailability.

5. Delivery

Orders are shipped through our logistics partner PostNL.

Delivery times are estimates and may be affected by circumstances outside our control, including delays caused by carriers, weather conditions, holidays, or operational issues.

Please ensure that your delivery address is correct when placing an order.

6. Returns and Refunds

Customers have the legal right to withdraw from a purchase within 14 days after receiving the product, unless legal exceptions apply.

For detailed information regarding returns, refunds, and cancellation rights, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, designs, graphics, and other materials, belongs to Sansevieria Collection unless otherwise stated.

Unauthorized use, copying, or distribution of our content is prohibited.

8. Limitation of Liability

Sansevieria Collection is not responsible for:

  • Damage caused by incorrect use of products
  • Temporary website interruptions
  • Delays caused by third-party services such as payment providers or shipping companies

Our responsibility is limited to the maximum extent permitted under Dutch law.

9. Privacy

Your personal information is handled according to our Privacy Policy and applicable European data protection regulations (GDPR/AVG).

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

The latest version will always be available on our website.

11. Applicable Law

These Terms of Service are governed by the laws of the Netherlands.

Any disputes will first be addressed through mutual communication. If no solution can be reached, disputes will be handled according to applicable Dutch legal procedures.

Contact

For questions regarding these Terms of Service, please contact:

Sansevieria Collection
Email: sansevieria2026@outlook.com